Terms of Service

Last updated: 8/21/2025

1. Acceptance of Terms

Welcome to Woven ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of Woven's AI-powered image generation platform, accessible at woven.video and any related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

2. Description of Service

Woven provides an AI-powered platform that allows users to create professional video content with AI from text descriptions or images. Our Service uses artificial intelligence to create, edit, and train custom image models based on user inputs and uploaded content.

3. User Accounts

To use certain features of our Service, you must create an account. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Credit System and Payments

Our Service operates on a credit-based system. Credits are required to generate content using our AI models. You may purchase credits as needed. All payments are processed securely through our payment providers.

  • Credits are non-refundable and non-transferable
  • We reserve the right to modify pricing with notice
  • Unused credits do not expire unless your account is terminated

5. Content and Intellectual Property

Your Content: You retain ownership of images you upload to our Service. By uploading content, you grant us a license to process, store, and use your content solely to provide our services.

Generated Content: Images generated through our Service are owned by you, subject to these Terms. You are responsible for ensuring your use of generated content complies with applicable laws.

Our Service: The Woven platform, including its AI models, algorithms, and technology, is protected by intellectual property laws and remains our exclusive property.

6. Prohibited Uses

You agree not to use our Service to:

  • Generate harmful, illegal, or inappropriate content
  • Create content that violates others' rights, including privacy and publicity rights
  • Upload content you don't have rights to use
  • Attempt to reverse engineer or replicate our AI models
  • Use our Service for any commercial purposes without authorization
  • Harass, abuse, or harm others through generated content

7. Service Availability

We strive to maintain high availability of our Service but cannot guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES AND SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

10. Termination

We may terminate or suspend your account at our discretion for violations of these Terms. You may terminate your account at any time through your account settings.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our Service. Your continued use constitutes acceptance of the updated Terms.

12. Contact Information

If you have questions about these Terms, please contact us through the support button in the footer.