Privacy Policy
Last updated 2026-06-23
Woven Labs("we", "us") operates Woven and woven.video. This policy describes how we handle information when you use our website, account, and billing services.
What we collect
- Account information (e.g. email) when you sign in with Google.
- Billing and subscription data processed via Stripe.
- Usage data for hosted AI models and paid features (e.g. caption jobs).
- Messages you send through our contact form or email.
- Basic analytics on woven.video (e.g. page views via Vercel Analytics).
What stays local
Woven is a native Mac app. Your video projects and media files stay on your Mac unless you explicitly use a cloud feature (such as hosted model requests or caption processing uploads).
How we use data
- Provide sign-in, licensing, and billing.
- Run Woven-hosted AI and caption processing you request.
- Respond to support requests.
- Improve the product and website.
Third parties
We use service providers such as Supabase (auth/database), Stripe (payments), and AI providers when you use Woven-hosted models or related features. Their policies govern how they process data on our behalf.
Contact
Questions about privacy? Email hello@woven.video or use our contact page.