Privacy Policy

Last updated 2026-06-23

Woven Labs("we", "us") operates Woven and woven.video. This policy describes how we handle information when you use our website, account, and billing services.

What we collect

  • Account information (e.g. email) when you sign in with Google.
  • Billing and subscription data processed via Stripe.
  • Usage data for hosted AI models and paid features (e.g. caption jobs).
  • Messages you send through our contact form or email.
  • Basic analytics on woven.video (e.g. page views via Vercel Analytics).

What stays local

Woven is a native Mac app. Your video projects and media files stay on your Mac unless you explicitly use a cloud feature (such as hosted model requests or caption processing uploads).

How we use data

  • Provide sign-in, licensing, and billing.
  • Run Woven-hosted AI and caption processing you request.
  • Respond to support requests.
  • Improve the product and website.

Third parties

We use service providers such as Supabase (auth/database), Stripe (payments), and AI providers when you use Woven-hosted models or related features. Their policies govern how they process data on our behalf.

Contact

Questions about privacy? Email hello@woven.video or use our contact page.