1. Introduction

Welcome to Woven. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image generation service.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Email address (for account creation and communication)
• Payment information (processed securely by our payment providers)
• Profile information you choose to provide
• Communication preferences

Content Data

• Images you upload to our service
• Text prompts and generation requests
• Generated images and their metadata
• Custom AI model training data

Usage Data

• IP address and device information
• Browser type and version
• Pages visited and time spent on our service
• Feature usage patterns
• Error logs and performance data

3. How We Use Your Information

We use your information to:

• Provide and operate our AI image generation service
• Process your payments and manage your account
• Generate AI images based on your inputs
• Train and improve our AI models (with appropriate safeguards)
• Communicate with you about your account and our services
• Provide customer support
• Improve our service through analytics and research
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

Service Providers

• Payment processors (Stripe) for billing
• Cloud storage providers for data hosting
• Analytics providers for service improvement
• Customer support tools

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. AI Model Training

We may use uploaded images and generation data to improve our AI models, but we implement strict safeguards:

• Personal identifying information is removed before training
• Images are processed to protect privacy
• You can opt out of having your data used for training
• Training data is stored securely and access is limited

6. Data Security

We implement appropriate security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and updates
• Access controls and monitoring
• Secure cloud infrastructure

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Until account deletion
• Generated images: According to your account settings
• Payment records: As required by law (typically 7 years)
• Usage logs: Up to 2 years for analytics purposes

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of AI model training
• Withdraw consent where applicable

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our service
• Provide personalized experiences
• Ensure security and prevent fraud

You can manage cookie preferences through your browser settings.

11. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our service and updating the "Last updated" date.